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Girl with Micro Braids

COMMON QUERIES

The Info You’re After

FAQ: FAQ

WHY LC?

LC offers only the best authentic human hair extensions sourced directly from its source country. Our customer service and quality hair are Top priorities. 


Welcome to the upper echelon of hair supplied by the hair culturer!

HOW OFTEN DO I NEED TO WASH MY HAIR?

You should wash your hair at least 3 times a week!
For our Wavy and Straight textures, we suggest a conditioner wash once a week or as needed!

WHAT IS YOUR RETURN POLICY?

Due to federal regulations we currently do not accept Returns or Exchanges!

HOW DO I KNOW WHICH HAIR TO PURCHASE?

See product page!

HOW MANY BUNDLES DO I NEED?

The number of bundles you need depends on the hair texture and the lengths.


12 inches: 2 or more bundles required

14 inches: 2 or more bundles required

18-22 inches: 3 or more bundles required

24-28 inches: 4 bundles of more bundles required

WHAT IS THE DIFFERENCE BETWEEN A CLOSURE AND A FRONTAL?

A closure covers the top front part of your head. It is designed to cover the section of your head where your part will be. The bigger the closure, the more part coverage you have. 

We carry 4 “by 4” Closures.

A lace frontal covers the entire front perimeter of your head from ear to ear.  Frontals have a dimension of 13 inches to 4 inches. The versatility of frontals are endless because you are able to part it in any direction.  All of our lace products are made with luxury Swiss lace.


WHAT IS A FULL LACE WIG?

A  Full Lace Wig is a glueless wig that allows for endless parting, styling and unimaginable versatility. Yes they are one of the best inventions since wefted hair lol! The hair on the wig is hand ventilated to the holes in the lace. They also come with combs and and an adjustable strap in the back.

HOW LONG DOES IT TAKE TO SHIP AN ORDER?

We strive to ship out your order as quickly as possible. If you place your order by 3pm (CST), most orders will process and ship the same day. In some cases, it may take 1 to 3 business days or longer to process your order before being shipped. Some reasons that cause delays in order shipping are: inaccurate or incomplete shipping or billing information, your shipping address is a P.O. Box, additional documentation is required to verify your order. Orders received after 3pm Friday through Sunday will be processed on the following Monday.
*Delivery times are calculated in business days. Weekends are not counted in shipping times.  
** USPS and UPS Surepost shipping times are not guaranteed. They are only an estimated time of arrival.

WHAT FORMS OF PAYMENTS ARE AVAILABLE?

We accept all major credit cards: Visa, MasterCard, Discover, American Express and PayPal.


Please Note: We do not accept gift cards at this time. These transactions will be declined and a hold will be placed on your account for the specified transaction amount. This hold will typically release on it's own within 5 to 7 business days depending on the issuing credit card company.

DO YOU OFFER GIFT CARDS?

We do not accept gift cards just yet

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